We believe that if a project's scope and deliverables can be clearly defined then a firm fixed price quote or lump sum budget offers the best value to our clients. If a client insists, then we will provide an hourly or daily rate for expertise that provides them with the best value for their needs.
Why do we feel this way about billable hours?
When we provide our clients with a firm fixed price quote we stand behind it. That's why we work so hard on defining project scopes and deliverables so that our clients know exactly what is and isn’t included. We also don't think our clients should pay for a consultant's learning curve, which is why we structure our pricing with our employee training and experience costs firmly where they belong....on us.
Are we always going to be the low bidder? Perhaps not; in our experience our pricing tends to fall well below the high bidders and above the absolute low offerers. We keep our overhead costs as low as possible but we also value our professionals and compensate them accordingly. When we provide you with a quote for a project it will be with the expectation that we will deliver the highest quality with the best overall value for a given scope of work. We don't think a race to the bottom does anything but provide low quality outcomes that fall well below client expectations.
"If you think it's expensive to hire a professional to do the job, wait until you hire an amateur."